Refund policy

Only NEW FULL-PRICED clothing items with original tag/bag are eligible for return for store credit only.

(NO sale/discounted items, mystery items, undergarments, wigs or bralettes **All these are final Sale**)

**Items must be returned within 10 days of delivery date and shipped back at customer's expense.

**Please e-mail southernangelsboutique@gmail.com prior to shipping return as it may be something we do not accept as a return.

Return credit will be added to your account on CommentSold to be used on live sales or app purchases. (This can be transferred as website credit upon request.)

Non-eligible items shipped: If a non-eligible item is shipped for return, item will be shipped back with a future order or you may choose to pay exact shipping cost to ship it back earlier. Please ensure to read entire refund policy to determine eligibility of items.

Exchanges: We do not offer exchanges at this time due to quick turn around of our items. If you desire a different size, feel free to purchase new size once credit is issued or prior to receipt of credit to ensure you get the item.

If returns smell of cigarettes/perfume/cologne or are soiled/stained, items will not be accepted back as return and no credit will be given.

Return address:

Southern Angels Returns

170 W Broad Street

Cookeville, TN 38501

Additionally, any duplicate orders and/or "changed mind" requested to refund, will incur a 10% restock fee due to processing fees and shipping label fees. This amount will be issued as credit on Commentsold account to be used on live sales or app purchases. (This can be transferred as website credit upon request.)

In the unfortunate event of any items damaged upon receipt, please communicate within 1 week of receiving item with pictures of item and damage submitted via email to southernangelsboutique@gmail.com in order to receive help with damaged item.

When placing an order, please make sure information is correct. If the address entered is incorrect, it is customer's responsibility to intercept the package. If the package RETURNS TO SENDER, it is customer's responsibility to pay additional shipping costs to ship to correct address, which can be checked out via this link:

Shipping fee – Southern Angels Boutique LLC (southernangelsllc.com) within one month of original email contact by southernangelsboutique@gmail.com to receive order or customer forfeits the order.

We work very hard to ensure fast shipping!! With that said, once we ship, Southern Angels Boutique is no longer responsible for the package. If you have a missing and/or stolen/lost package, please file claim with your local postal service.

**additional insurance is available upon request via email to southernangelsboutique@gmail.com at time of placing order for additional fee varying depending on requested amount of additional shipping.